There may be some situations where MFA is required but the user does not have access to a smartphone or authentication app. In this case the GVO Manager to switch this user to receive one-time passcodes via email.
If a user is unable to register for MFA with an authentication App on a smart device (smartphone) then they can be set up to receive email passcodes by the GVO Manager.
Steps to do this (assuming the MFA is switched on for the GVO).
- Navigate to the user profile for this user
- Edit the profile
- Look for the MFA section in the profile set-up
- Select the appropriate option and SUBMIT
When this user next attempts to sign in they will be sent an email with a code which they enter here...
The user can set a 'Trusted Device' in the same way that any user with the Authentication App can.
Help about MFA is here - MULTI-FACTOR AUTHENTICATION HELP