Only the local GVO Manager can create/amend/remove a user profile. To delete a user from this GVO follow the steps below.
- Click on Users in the left hand menu
- Click on the relevant User Name - this will open up the 'view profile' screen
- Click on the 'Edit' button at the bottom
- The next screen will show the corresponding User Profile - scroll down to the 'Permissions' section and select the user access level of 'None' to fully delete their account or 'Inactive' to prevent access but still see this user in reporting then press Submit.
If set to 'None' the user will now have no access to this GVO and will not be visible in any Board Reporting (if they have an account in another GVO the other account will not be affected as they will still be known to GVO). This process in NOT recoverable.
If a user (email address) has been fully removed then it can be re-used (handy when a chair or headteacher wants to use the same email address such as chair@schoolname.com). When using the email address again in this way then the new user is considered to be a completely different person (so it does not add back a previously deleted user).
WARNING: Warning: Selecting None is not reversible (the user cannot be added back to this GVO). Once removed no further changes can be made to Governor Records and this user will not appear in Board Reports. If you need to make changes or include in any reports then the ‘Inactive’ option is recommended. You will see a warning to confirm that you do want to fully remove this user.
Note: Often it is better to move the user account to 'Inactive' when a Governor resigns - this prevents access to GVO (and there are no notifications or newsletters sent) but it does allow Governor Records and Meeting Attendance to be amended and also reports can include the resigned Governor. They can be set to 'None' when no further reporting is needed.