Blank Screen

If parts of the screen are blank it is likely that the web browser or the local IT security is blocking content from the GVO application.

Things to try...

  1. Use a different web browser (GVO works well on FireFox, Chrome and EDGE, Safari & Opera - depending on the type of device you are using)
  2. Check if any 'add-ons' (such as ad blockers) are enabled and try to disable them. Also try the browser in 'Safe Mode'.
  3. Ensure that traffic from the following sites is not blocked (speak with your local IT Security team)

www.thegvoffice.com

ajax.cloudflare.com

cdnjs.cloudflare.com

If the problem persists please call the support desk on 01273 921066 or email support@thegvoffice.com (send screenshots if possible)